Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Water retail licence variation - Alano Utilities Final
icon-water Water retail licence application - CPE Tonsley Pty Ltd Further info
icon-water Water retail licence application – NWIC Pty Ltd Initiate
icon-inquiry Inquiry into regulatory arrangements for small-scale and off-grid water, gas and electricity services Draft
icon-water Water retail licence application for exemption – University of South Australia Initiate
icon-water SA Water Regulatory Determination 2020 Final
icon-water Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Initiate
icon-water Water retail licence application for exemption - Adelaide Hills Berry Farms Final
icon-water 2019 Review of the water third party access regime Final
icon-water SA Water regulatory determination 2020: framework and approach Final

More Projects

Related Publications

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Water retail licence variation application - Alano Utilities

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Water retail licence - CPE Tonsley Pty Ltd

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Inquiry into regulatory arrangements for small-scale water, sewerage and energy services - draft report presentation

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Water retail licence application - NWIC Pty Ltd

Water guideline No 1 - compliance systems and reporting

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Water regulatory information requirements - 2019-20 price monitoring questionnaire PM3.1

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Water regulatory information requirements - 2019-20 financial and operational reporting template

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Water regulatory information requirements - 2019-20 price monitoring reporting template

More Publications