Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Water retail licence application for exemption – University of South Australia Initiate
icon-water SA Water Regulatory Determination 2020 Final
icon-water Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Initiate
icon-water Water retail licence application for exemption - Adelaide Hills Berry Farms Final
icon-water 2019 Review of the water third party access regime Final
icon-inquiry Inquiry into regulatory arrangements for small-scale and off-grid water, gas and electricity services Submissions
icon-water Water retail licence application - Enwave Tonsley Pty Ltd Final
icon-water SA Water regulatory determination 2020: framework and approach Final
icon-water Variation to 2013-17 price determination for minor and intermediate retailers to extend its operation Final
icon-water Water retail licence application – Lightsview Re-Water Supply Co Pty Ltd Final

More Projects

Related Publications

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Minor and intermediate retailers regulatory performance report 2018-2019

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Water advisory bulletin No 1 - licensing arrangements

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Water retail licence exemption application - University of South Australia

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SA Water regulatory determination 2020 - final determination - media release

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SA Water regulatory determination 2020 - final determination - overview

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SA Water regulatory determination 2020 - final determination - statement of reasons

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SA Water regulatory determination 2020 - final price determination

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Technical memorandum with further advice expenditure of wastewater mains - SAWRD20 - Cardno

More Publications