Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Water retail licence application - Enwave Tonsley Pty Ltd Initiate
icon-water 2019 Review of the water third party access regime Submissions
icon-water SA Water regulatory determination 2020: framework and approach Final
icon-water Variation to 2013-17 price determination for minor and intermediate retailers to extend its operation Final
icon-water Water retail licence application – Lightsview Re-Water Supply Co Pty Ltd Final
icon-water Water retail licence application – District Council of Peterborough Final
icon-water Water retail licence variation - Alano Utilities Final
icon-water Water retail licence variation - SA Water Final
icon-water Water retail licence application – Monarto Water Network Ltd Final
icon-water Water retail licence variation and application - The Flinders Ranges Council Final

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Related Publications

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2019 Review of water third party access regime - draft report

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Water retail licence application – Enwave Tonsley Pty Ltd

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SA Water regulatory framework - information sheet

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SA Water regulatory performance report 2017-18 - fact sheet

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SA Water regulatory performance report 2017-18 - time series data

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South Australian water and sewerage industry overview – information sheet

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2019 Review of water third party access regime submission - BusinessSA

More Publications