Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Water retail licence variation – Barunga West Council Initiate
icon-water Water retail licence application - Select Utilities Pty Ltd Final
icon-water Water retail licence variation - Alano Utilities Initiate
icon-water Preservation Regulatory Determination – Robusto Investments Pty Ltd (trading as Compass Springs) Draft
icon-water 2024 Review of the water third party access regime Final
icon-water SA Water regulatory determination 2024 Final
icon-water Water retail licence - The Corporation of the City of Marion Final
icon-water Water retail code and monitoring and evaluating performance framework Submissions
icon-water Water retail licence variation application – Cape Jaffa Anchorage Essential Services Final
icon-water Water retail licence application - Adelaide Hills Berry Farms Final

More Projects

Related Publications

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Water retail licence variation application - Select Utilities Pty Ltd

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Water retail licence variation application - Alano Utilities

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Water retail licence - Select Utilities Pty Ltd

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Water retail licence variation - Alano Utilities Pty Ltd

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At a glance - Robusto Investments draft decision

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Water retail licence application - Select Utilities - updated proposed network map

More Publications