Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Variation to water retail licence application – Alexandrina Council Final
icon-water Water retail licence application for exemption – Hillbank Water Supply Pty Ltd Initiate
icon-water SA Water Regulatory Determination 2024 - framework and approach Submissions
icon-water Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Final
icon-water Water retail licence variation - District Council of Franklin Harbour Final
Corporate District Council of Coober Pedy – Compliance review Final
icon-water SA Water regulatory determination 2020: monitoring and evaluating performance Final
icon-water Water retail licence variation - Alano Utilities Final
icon-water SA Water regulatory determination 2020 Final
icon-water Water retail licence application – NWIC Pty Ltd Final

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Related Publications

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Water retail licence - Alexandrina Council

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Water retail licence application - Hillbank Water Supply Pty Ltd

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Minor and intermediate water retailers regulatory performance report 2019-20

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Robusto Investments price determination - Government Gazette

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Robusto Investments price determination - instrument

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Robusto Investments price determination - statement of reasons

More Publications