Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Water retail licence application for exemption - Adelaide Hills Berry Farms Further info
icon-water 2019 Review of the water third party access regime Final
icon-inquiry Inquiry into regulatory arrangements for small-scale and off-grid water, gas and electricity services Initiate
icon-water Water retail licence application - Enwave Tonsley Pty Ltd Final
icon-water SA Water regulatory determination 2020: framework and approach Final
icon-water Variation to 2013-17 price determination for minor and intermediate retailers to extend its operation Final
icon-water Water retail licence application – Lightsview Re-Water Supply Co Pty Ltd Final
icon-water Water retail licence application – District Council of Peterborough Final
icon-water Water retail licence variation - Alano Utilities Final
icon-water Water retail licence variation - SA Water Final

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Related Publications

SA Water's submission to Guidance Paper 8

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SA Water regulatory determination 2020: report of the Independent Probity Advisor

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SA Water regulatory determination 2020: Negotiation forum - charter and governance

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SAW RD20: Priorities report - Letter to Consumer Experts Panel

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SAW RD20 Guidance paper 8 - Treatment of capital expenditure

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Water regulatory information requirements - 2018-19price monitoring questionnaire PM3.1

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