ESCOSA content iconSA Water regulatory determination 2016

  • Project Released: 2 Sept 2015
  • Project Closes: 6 Jun 2016
  • Contact: Nathan Petrus


The Commission made a regulatory determination to apply to SA Water for the period 1 July 2016 to 30 June 2020 (RD16). RD16 is the second regulatory determination under the Water Industry Act 2012 and the Essential Services Commission Act 2002 and was developed following  a full independent review, with widespread community engagement by both SA Water and the Commission.

RD16 includes a price determination that sets four year revenue caps for drinking water retail services and sewerage retail services and specifies pricing principles for excluded retail services. It also establishes service standards and other customer service obligations set out in the Water Retail Code - Major Retailers that SA Water must meet during the four year regulatory period.


Current status is Further info

  • Initiate
  • Submissions
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  • Submissions
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Further info

SA Water is required to report compliance, financial and operational information to the Commission in accordance with the requirements and proformas specified in the Water Industry Guideline No. 1 - Compliance Systems and Reporting and Water Industry Guideline No. 2 - Water Regulatory Information Requirements for Major Retailers (Guidelines).

The SA Water Regulatory Determination 2016 and changes to the Water Retail Code - Major Retailers (WRC-MR/02) applying from 1 July 2016 necessitate alterations to the Guidelines. Accordingly, the Guidelines have been updated to reflect those changes.

The amended Guidelines take effect on and from 1 July 2016.