Website Accessibility

ESCOSA strategy image 2020-2023

This website has been developed by the Essential Services Commission (Commission) to ensure information is readily available to as broad an audience as possible. This includes people with disability who may use assistive technology to read or listen to content on this site.

Colours and contrast

A high contrast version of the website has been developed using colours that provide maximum contrast between foreground and background items. You can switch to the high contrast in the header or footer of any page.

Separation of design and code

All pages have been developed with a clean distinction between code and design. This is so screen readers and other accessible browsers have the best possible chance to read the site properly.


This website strives to meet to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines version 2.0. It is regularly checked against that standard.  This site is designed with a minimum of AA standard.

Responsive design

This site automatically adjusts to fit the size and type of device being used to access it - eg smartphone, tablet or PC.


The site works with modern web browsers. If you experience problems when using Internet Explorer, check that you are not running in compatibility mode. Simply turn compatibility mode off, or try using a different browser such as Google Chrome or Firefox.

Contact us

If you are having difficulties finding the information you are after, please contact the Commission where our staff will assist with your enquiry.

You can contact us between 9am to 5pm Monday to Friday on 08 8463 4444 or by using the contact form on this site.