Service standards

Service standards - major retailers

Versions
4	Service standards schedule - (1 July 2020 - 30 June 2024)	July 2020
3	Service standards schedule - (1 July 2016 - 30 June 2020)	July 2016
2	Service standards schedule - (1 July 2013 - 30 June 2016)	July 2013
1	Service standards schedule - Initial regulatory period (1 Jan - June 2013)	Jan 2013

Project	Status
Water retail licence variation - Alano Utilities Project Released 24 Sep 2020 Project Closes Dec 2020	Final
Water retail licence application - CPE Tonsley Pty Ltd Project Released Sep 2020 Project Closes Sep 2020	Further info
Water retail licence application – NWIC Pty Ltd Project Released 19 Aug 2020 Project Closes Oct 2020	Initiate
Inquiry into regulatory arrangements for small-scale and off-grid water, gas and electricity services Project Released 15 Aug 2016 Project Closes Feb 2021	Draft
Water retail licence application for exemption – University of South Australia Project Released 19 Jun 2020 Project Closes Aug 2020	Initiate
SA Water Regulatory Determination 2020 Project Released 16 Jan 2020 Project Closes Jun 2020	Final
Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Project Released 7 Jan 2020 Project Closes Dec 2020	Initiate
Water retail licence application for exemption - Adelaide Hills Berry Farms Project Released 9 May 2016 Project Closes Dec 2019	Final
2019 Review of the water third party access regime Project Released 2 Nov 2018 Project Closes Jul 2019	Final
SA Water regulatory determination 2020: framework and approach Project Released 23 Nov 2017 Project Closes Jun 2018	Final