Service standards Service standards - major retailers Versions 3 Service standards schedule - (1 Jul 2016 - 30 Jun 2020) Jul 2016 2 Service standards schedule - (1 Jul 2013 - 30 Jun 2016) Jul 2013 1 Service standards schedule - Initial regulatory period (1 Jan - Jun 2013) Jan 2013 Projects Publications Related Projects Project Status SA Water third party access regime review 2019 Project Released 2 Nov 2018 Project Closes Apr 2019 Initiate SA Water regulatory determination 2020: framework and approach Project Released 23 Nov 2017 Project Closes Jun 2018 Final Variation to 2013-17 price determination for minor and intermediate retailers to extend its operation Project Released 28 May 2018 Project Closes 26 June 2018 Final Water retail licence application – Lightsview Re-Water Supply Co Pty Ltd Project Released 2 May 2018 Project Closes June 2018 Final Water retail licence application – District Council of Peterborough Project Released 2 May 2018 Project Closes 20 June 2018 Final Water retail licence variation - Alano Utilities Project Released 17 Jan 2018 Project Closes 16 May 2018 Final Water retail licence variation - SA Water Project Released 31 Oct 2017 Project Closes Dec 2017 Final Water retail licence application – Monarto Water Network Ltd Project Released 30 Nov 2017 Project Closes Feb 2018 Final Water retail licence variation and application - The Flinders Ranges Council Project Released 31 Oct 2017 Project Closes Feb 2018 Final Water retail licence application for exemption - Glen Meadow Community Water Association Inc Project Released 19 Oct 2017 Project Closes Feb 2018 Final More Projects Related Publications SAW RD20 Consumers Expert Panel - Priorities Report Updated 7 Jan 2019 Area Water Type Information papers SAW RD20 Guidance papers submission - SA Water Updated 6 Dec 2018 Area Water Type Submissions SAW RD20 Guidance papers submission - SA Water - Commission's response Updated 6 Dec 2018 Area Water Type Submissions 2019 Review of water third party access regime - consultation paper Updated 2 Nov 2018 Area Water Type Consultation papers SAW RD20 Guidance paper 4 - Prudent and efficient expenditure Updated 1 Nov 2018 Area Water SAW RD20 Guidance paper 1 - Overview of SA Water Regulatory Determination 2020 Updated 1 Nov 2018 Area Water SAW RD20 Guidance paper 2 - SA Water's revenues and prices Updated 1 Nov 2018 Area Water SAW RD20 Guidance paper 3 - Service standards Updated 1 Nov 2018 Area Water SAW RD20 Guidance paper 5 - The cost of funding and using assets Updated 1 Nov 2018 Area Water Water Industry Act 2012 – Pricing order for the regulatory period 1 July 2020 to 30 June 2024 Updated 29 Oct 2018 Area Water More Publications