Service standards

Service standards - major retailers

Versions
4	Service standards schedule - (1 July 2020 - 30 June 2024)	July 2020
3	Service standards schedule - (1 July 2016 - 30 June 2020)	July 2016
2	Service standards schedule - (1 July 2013 - 30 June 2016)	July 2013
1	Service standards schedule - Initial regulatory period (1 Jan - June 2013)	Jan 2013

Project	Status
Variation to water retail licence application – Alexandrina Council Project Released 8 Apr 2021 Project Closes Jun 2021	Final
Water retail licence application for exemption – Hillbank Water Supply Pty Ltd Project Released 15 Jun 2021 Project Closes Sep 2021	Initiate
SA Water Regulatory Determination 2024 - framework and approach Project Released 19 Feb 2021 Project Closes May 2021	Submissions
Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Project Released 7 Jan 2020 Project Closes May 2021	Final
Water retail licence variation - District Council of Franklin Harbour Project Released 3 Feb 2021 Project Closes Mar 2021	Final
District Council of Coober Pedy – Compliance review Project Released 5 Feb 2021 Project Closes 5 Feb 2021	Final
SA Water regulatory determination 2020: monitoring and evaluating performance Project Released 7 Oct 2020 Project Closes Dec 2020	Final
Water retail licence variation - Alano Utilities Project Released 24 Sep 2020 Project Closes Dec 2020	Final
SA Water regulatory determination 2020 Project Released 16 Jan 2020 Project Closes 4 Dec 2020	Final
Water retail licence application – NWIC Pty Ltd Project Released 19 Aug 2020 Project Closes Nov 2020	Final