Retail pricing



Section 35 of the Water Industry Act 2012 empowers the Commission to make a determination under the Essential Services Commission Act 2002 regulating prices, conditions relating to prices, and price-fixing factors for water retail services.

The Commission has made separate price determinations to apply to SA Water and minor and intermediate water retailers.

Information about the process that was followed for setting SA Water’s prices prior to 2013 is available on the website of the Department of Treasury and Finance at,-taxes-and-rebates/economic-regulation/water-and-sewerage-prices

Related Projects

Project Status
icon-inquiry Inquiry into regulatory arrangements for small-scale and off-grid water, gas and electricity services Submissions
icon-water Water retail licence application - Enwave Tonsley Pty Ltd Final
icon-water 2019 Review of the water third party access regime Submissions
icon-water SA Water regulatory determination 2020: framework and approach Final
icon-water Variation to 2013-17 price determination for minor and intermediate retailers to extend its operation Final
icon-water Water retail licence application – Lightsview Re-Water Supply Co Pty Ltd Final
icon-water Water retail licence application – District Council of Peterborough Final
icon-water Water retail licence variation - Alano Utilities Final
icon-water Water retail licence variation - SA Water Final
icon-water Water retail licence application – Monarto Water Network Ltd Final

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CARF - Business SA - Independent state water price inquiry - Nov 2018


CARF - Colmar Brunton - Multicultural South Australia water consumer project - Dec 2018


CARF - JFA Purple Orange - Water consumers research project - Jun 2017


CARF - KPMG - Consumer advocacy research fund - final project report - May 2015


CARF - KPMG - Water advocacy guidelines - 2014


CARF - SACOSS - Restricted water customer research - Oct 2017


CARF - SAFCA - A financial counselling service guarantee for SA Water customers - Oct 2017

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