Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water SA Water Regulatory Determination 2024 - framework and approach Final
icon-water Water retail licence variation application – Wattle Range Council Initiate
icon-water Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Final
icon-inquiry Inquiry into regulatory arrangements for small-scale and off-grid water, sewerage and energy services Final
icon-water Variation to water retail licence application – Alexandrina Council Final
icon-water Water retail licence application for exemption – Hillbank Water Supply Pty Ltd Initiate
icon-water Water retail licence variation - District Council of Franklin Harbour Final
Corporate District Council of Coober Pedy – Compliance review Final
icon-water SA Water regulatory determination 2020: monitoring and evaluating performance Final
icon-water Water retail licence variation - Alano Utilities Final

More Projects

Related Publications