Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Final
icon-water Water retail licence variation - District Council of Elliston Final
icon-water Water retail licence variation application – Cape Jaffa Anchorage Essential Services Final
icon-water Water retail licence application for exemption – Mark Andrew Harrold Final
icon-water Water retail licence application for exemption – Bibaringa Water Incorporated Final
icon-water Water retail licence application for exemption – Candy Lyn Gazzola Final
icon-water Water retail licence variation application – Wattle Range Council Final
icon-water Water retail licence application for exemption – Hillbank Water Supply Pty Ltd Final
Corporate Verified trust and accountability regulatory approach to small-scale networks Initiate
icon-water SAWRD20 Intra-period Mechanism: Stage One Final

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Related Publications

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Robusto Investments - Subsequent draft determination submission - Burmingham

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Robusto Investments - Subsequent draft determination submission - Hayes

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Energy & Water Guideline No 5 - Proforma AR1 to AR6 template

Energy & Water Guideline No 5 - Proforma AR7 - Statement of assurance

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Water retail licence variation - District Council of Elliston

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Water pricing principles guidance - fact sheet

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SAWRD24 - Guidance paper 2 Submission - SA Water

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