Water Overview

The Water Industry Act 2012 establishes the regulatory framework for the water and sewerage industry covering economic regulation, technical regulation, water planning and customer complaint handling.

The Water Industry Act commenced on 1 July 2012 and governs all water industry entities providing “retail services” to South Australian customers.

We are responsible for the economic regulation of water and sewerage services in South Australia. Our role includes industry licensing, consumer protection and retail pricing.

Related Projects

Project Status
icon-water SA Water regulatory determination 2020: framework and approach Final
icon-water Variation to 2013-17 price determination for minor and intermediate retailers to extend its operation Final
icon-water Water retail licence application – Lightsview Re-Water Supply Co Pty Ltd Final
icon-water Water retail licence application – District Council of Peterborough Final
icon-water Water retail licence variation - Alano Utilities Final
icon-water Water retail licence variation - SA Water Final
icon-water Water retail licence application – Monarto Water Network Ltd Final
icon-water Water retail licence variation and application - The Flinders Ranges Council Final
icon-water Water retail licence application for exemption - Glen Meadow Community Water Association Inc Final
icon-water Water retail licence application for exemption - Whyalla Golf Club Inc Final

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Related Publications

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Water regulatory information requirements - 2018-19price monitoring questionnaire PM3.1

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Water regulatory information requirements - 2017-18 financial and operational reporting template

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Water regulatory information requirements - 2017-18 price monitoring reporting template

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SA Water regulatory determination 2020: draft framework and approach - final

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Water retail licence - District Council of Peterborough

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Water retail licence - Lightsview Re-Water Supply Co Pty Ltd

More Publications