Water licence applications

How to apply for a licence

Entities wishing to apply for a new, transferred or varied water industry licence should read the Fact Sheet and Advisory Bulletin which outline the procedure for the issuing of licences.

To apply for a water industry licence, entities must complete the application form (refer below) and submit the  form and any supporting documents to [email protected]

Following receipt of a complete application and the payment of the application fee (as applicable), the Commission will conduct public consultation of a minimum of four weeks. The Commission will consider any submissions received and where appropriate, seek further information from the applicant to inform its assessment of the application. Applicants should allow 16 weeks for a completed licence application to be assessed.

Please note that, if an incomplete application is submitted or if further substantiating information is required, the Commission will seek further information from the applicant. The 16-week assessment process will only commence once all relevant information has been provided. You are therefore encouraged to contact the Commission at an early stage to understand any information requirements which may be relevant to your application.

For information on the fees applicable to your licence refer to Licence Fees.

Retail licence application forms

• Retail licence application form - PDF format 
• Retail licence application form - Word format 

Further information on easements in gross

A water entity may require an easement in gross as part of a project. Easements in gross are administered by the Office of the Registrar-General under the Department for Trade and Investment (DTI). For further information regarding easements in gross, please see the DTI easements in gross information page. Any enquiries about easements in gross enquiries can be directed to [email protected]