Regulators Working Group

Some of the requirements for SA Water’s drinking water and sewerage retail services are set by regulators. This includes requirements around economic, environmental, public health, social, and technical regulation outcomes that SA Water must achieve. Meeting all of these requirements constitutes the ‘basic’ or ‘minimum’ service SA Water must provide.

The Commission has convened a Regulators Working Group to provide a forum for the various regulators to coordinate in achieving positive outcomes for the South Australian community through their combined regulation of SA Water.

The Regulators Working Group will continue to work together throughout the 2020-2024 regulatory period to jointly monitor, and evaluate SA Water’s performance in meeting regulatory requirements.

The members of the Regulators Working Group commit to:

  • working together to promote the best long-term outcomes for SA Water’s customers and the community, and
  • communicating openly to ensure a shared understanding of the overall regulatory system that applies to SA Water, the impact of our regulation on each other’s priorities and the combined effect of our regulation on SA Water and its customers.

Read the full Regulators' Working Group Charter