Prepayment Meter System Code Review
- Project Released: 17 Mar 2021
- Project Closes: Oct 2021
- Contact: Tamsyn Hinksman
The Commission is undertaking a review of the Prepayment Meter System Code (Code). The Code regulates the operation of prepayment systems by off-grid energy retailers (ie, those not covered under national energy regulatory frameworks), and applies as a condition of each retail licence granted by the Commission under the Electricity Act 1996 or the Gas Act 1997. The Code establishes minimum consumer protection requirements for customers using prepayment systems.
Current status is Initiate
The Commission is undertaking a review of its Prepayment Meter System Code (Code). The Code regulates the operation of prepayment systems by retailers in small scale and off-grid networks not captured by the National Energy Customer Framework.
The purpose of the Issues Paper is to initiate discussion with, and gain feedback from, stakeholders to identify possible consumer protection issues and opportunities to improve the current requirements.
Prepayment systems have not been offered by energy retailers in South Australia in almost 10 years. However, the Commission expects this to change with recent technological advances in metering and telecommunications making prepayment systems a more viable and cost effective option.
The Commission welcomes feedback, discussions and meetings with stakeholders on any topic relevant to the Code, along with key areas for consultation identified in the Issues Paper, by Friday, 30 April 2021. The Commission intends to publish a Draft Decision on the Code Review in July and a Final Decision in October.