icon-water SA Water regulatory determination 2020: monitoring and evaluating performance

  • Project Released: 7 Oct 2020
  • Project Closes: Dec 2020
  • Contact: Amber Miller


SA Water Regulatory Determination 2020 (SAWRD20) set out decisions on the key elements of the monitoring, evaluation and reporting framework that will apply to SA Water over the 2020-2024 regulatory period. In doing so, it noted that the Commission would consult on the final form of the framework and its practical implementation, in late 2020. 

The Commission is now beginning that consultation process.

Overall, it is intended to introduce more transparency into SA Water’s ongoing investment planning and evaluation processes. This should minimise the occurrence of unforeseen investment needs being presented for stakeholder consideration during engagement and consultation on next Regulatory Determination.

The framework will also provide an appropriate level of independent oversight of SA Water’s ongoing progress in developing, monitoring, evaluating and reporting on how its operational and longer-term investment decisions are delivering benefits to its customers, stakeholders and its owner.



Current status is Initiate

  • Initiate
  • Submissions
  • Final


The ‘SA Water Regulatory Determination 2020: Monitoring and evaluating performance - Consultation Paper’ provides public guidance to SA Water on the Commission’s expectations that SA Water needs to satisfy as it takes on greater direct responsibility for publicly reporting on its performance. The consultation paper also invites feedback from stakeholders on the Commission’s expectations, and the practical implementation of these expectations. In particular, the paper sets out proposals on the following four areas:

  • service standards with performance targets 
  • expenditure and revenue outcomes
  • key investment areas, and
  • long-term asset management and planning.

The Commission welcomes feedback on the proposals set out in this consultation paper by close of business, Friday, 6 November 2020. 

Matters raised by stakeholders will be considered before the final framework is published in December 2020.


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