SA Water Regulatory Determination 2024 – Draft Determination

24 Jan 2024


Following a detailed independent review and an opportunity for public submissions, the Commission is consulting on a proposed revised regulatory framework to apply to SA Water from 1 July 2024.

The Commission has made a draft regulatory determination to apply to the water and sewerage retail services provided by SA Water from 1 July 2024: SA Water Regulatory Determination 2024 (SAWRD24). 

SAWRD24 includes:

  • a price determination that sets four-year maximum revenue caps for the majority of SA Water’s water and sewerage retail services 
  • a separate price determination that sets out pricing-related provisions in respect of recycled water and other ‘excluded’ retail services, that are not covered by the maximum revenue cap, and
  • service standards, reporting requirements and other customer service obligations as set out in the Water Retail Code - Major Retailers.

The Commission welcomes comment and feedback on the proposals by Wednesday, 6 March 2024. A final regulatory determination will be published in June 2024.

Please refer to the project page, for further information on the SA Water Draft Regulatory Determination 2024. 

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