ESCOSA content iconReview of small-scale networks reporting requirements and prescribed customer consumer protections

  • Project Released: 4 Dec 2023
  • Project Closes: Sep 2024
  • Contact: Jessica O'Riley


The Commission is undertaking a review of its regulatory reporting requirements for Small-scale Networks - Guideline No. 5 and the consumer protections for prescribed customers being supplied with electricity via mandatory prepayment.



Current status is Initiate

  • Initiate
  • Submissions
  • Draft
  • Submissions
  • Final


The Commission is undertaking a review of its Regulatory Reporting Requirements for Small-scale Networks - Guideline No. 5. Guideline 5 contains annual reporting requirements for all small-scale networks licensees: water, community wastewater management systems, electricity and gas. This Guideline came into effect on 1 July 2022.

The Commission is also undertaking a review of its prescribed customer consumer protections. Prescribed customers are residential customers in the remote Aboriginal communities and associated homelands in Pukatja (formerly Ernabella), Mimili, Pipalyatjara, Amata, Indulkana (also known as Iwantja), Yalata, Oak Valley and Kaltjiti (formerly Fregon) communities. These customers are currently provided with electricity by Cowell Electric Supply Pty Ltd (Cowell Electric) via mandatory prepayment in accordance with the Electricity (General) (Payment Condition) Variation Regulations 2021. 

The Commission established a range of consumer protections for the sale of electricity to prescribed customers, which are set out in Schedule 2 of Cowell Electric’s licence. These consumer protections commenced on 1 July 2022. 

The Commission also requires Cowell Electric to report on a range of metrics in relation to prescribed customers. These metrics will be moved into Guideline 5 once they have been assessed as part of this review.  

The Commission has released a factsheet to provide further information on the scope of the review and invite initial feedback from stakeholders.

Written submissions are invited by 2 February 2024 and can be sent to [email protected].  The Commission also welcomes meetings with stakeholders regarding this review.

Please refer to the Submission Policy on the Commission’s website, for further information about making a submission.


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