ESCOSA content icon Electricity distribution code review

  • Project Released: 5 Apr 2022
  • Project Closes: Jul 2025
  • Contact: Rowan McKeown


The Commission is undertaking a review of the Electricity Distribution Code (Code). The Code sets out consumer protections that apply to the distribution of electricity to customers in South Australia. It includes customer service standards, network reliability standards and a Guaranteed Service Level (GSL) scheme. In practice, the Code applies only to the distribution network operated by SA Power Networks. 

The review will assess the effectiveness of the Code and make changes if needed. It is timed to align with the SA Power Networks revenue determination process. The Australian Energy Regulator (AER) makes a revenue determination for SA Power Networks every five years. The next period is from 1 July 2025 – 30 June 2030. The Commission plans to publish a draft decision on any proposed changes to the Code in January 2023 and a final decision in June 2023. 



Current status is Submissions

  • Initiate
  • Submissions
  • Draft
  • Submissions
  • Final


The Commission has received two submissions on the Issues Paper published to initiate the Electricity Distribution Code review.

The Commission thanks those who provided submissions on the Issues Paper and will consider all submissions and representations as it prepares its Draft Decision for publication in January 2023.

Submission policy and disclaimer

The Commission accepts submissions from third parties in good faith. 

Any and all views, statements or opinions expressed by a third party in a submission are those of that third party and the Commission does not necessarily accept or endorse any of those views, statements or opinions.

The Commission may, in its discretion, decide to redact all or part of a submission if it:

  • contains information that cannot be published
  • breaches privacy legislation or other legislation
  • may result in the identification of an individual without their consent
  • contains inflammatory, offensive or inappropriate content
  • is defamatory or slanderous or may expose the Commission to legal action
  • is confidential or commercially sensitive
  • is outside the terms of reference of the review, project or regulatory decision that the submission relates to
    breaches any intellectual property rights
  • is in breach of any contractual obligations prohibiting disclosure or publication, and/or
  • is otherwise appropriate to redact.

The Commission accepts no liability for, nor makes any warranty in respect of, the accuracy, reliability, currency or completeness of any material or content contained in a submission of a third party and is not liable to any person or organisation named in a submission where it:

  • withholds or fails to withhold a submission and/or personal information from publication
  • redacts parts of a submission in line with its submission policy requirements.

If you use or rely on any material or content contained in a third party submission, you do so solely at your own risk.


Receive Project Notifications

Mandatory field(s) marked with *