Vacancy: Executive Director, Digital Transformation

13 Mar 2024


EXEC0A - Full-time, 3-year contract

Do you:

  • have a strong and strategic focus on delivering robust digital and information strategies, systems and processes to support organisational objectives?
  • relish the opportunity to be involved in and contribute to all aspects of an organisation’s work?
  • thrive in a small, high-performing executive team of experts?

The Essential Services Commission is looking for a professional, driven and capable leader to join our executive team in the position of Executive Director, Digital Transformation. If you are ethical, responsive, accountable, have an inquiring mind and enjoy building inclusive relationships, this position may be for you.

The position

Reporting to the Chief Executive Officer, the Executive Director will provide professional leadership, management, support and advice across the Commission on issues relating to data, information and technology.

You will lead the Commission’s digital and information system transformation program, encompassing governance, cultural change, internal and external stakeholder engagement and operational delivery. You will be a member of the Commission’s Leadership Team, and provide strategic advice and guidance within that context to support the Commission and its work.

You will be suitably qualified and motivated to join a team that is focused on protecting South Australian consumers’ long-term interests. You will have a strong sense of ethics, exercise sound professional judgement in decision-making and be open to innovation and creative thinking. You will have proven capability to engage internally and externally, with the ability to forge and maintain strategic relationships.

Together with your team, who you will lead and develop, you will:

  • monitor, manage and maintain data, information and technology systems, processes, strategies and services to support delivery of the Commission’s work
  • establish data, analytics and information systems that support ethical and data-informed regulatory decisions and continuous improvement, while ensuring efficient information and cyber security-compliant processes, and
  • manage and evaluate the Commission’s information management framework, ensuring the efficient and appropriate administration of corporate records in accordance with applicable legal requirements.

The Commission 

The Commission is a statutory authority established as an independent economic regulator and advisory body, with the objective of protecting the long-term interests of South Australian consumers with respect to the price, quality, and reliability of essential services. We add long-term value to the South Australian community by meeting that objective through independent, ethical and expert regulatory decisions and advice.

Our role incorporates licensing, consumer protection, service standards, pricing, monitoring, compliance and public reporting in the water, electricity and gas industries, and access regulation of essential ports and rail infrastructure. We also provide advice and conduct Inquiries to inform the South Australian Government on economic and regulatory policy issues, and provide advice to local government.

The Commission and the South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

The Commission adopts a zero-tolerance approach to towards domestic violence and disrespectful behaviours of any kind in the workplace and in the broader community.

How to apply 

Applicants are required to submit a cover letter and Curriculum Vitae (CV) addressed to Amelia Jarrett, Executive Director People and Corporate at [email protected]. For further information about us please visit

For a confidential discussion, please call Adam Wilson on +61 439 814 257.

Applications close: 5.00 pm on Sunday, 31 March 2024.