Consumers - Water
The WaterIndustry Act 2012 establishes the regulatory framework for the water
and sewerage industry covering economic regulation, technical regulation, water
planning and customer complaint handling.
The Water Industry Act commenced on 1 July 2012 and governs all
water industry entities providing “retail services” to South Australian
We are responsible for the economic regulation of urban water and sewerage
services in South Australia. Our role includes industry licensing, consumer
protection and retail pricing.