icon-electricity Electricity distribution code review

  • Project Released: 5 Apr 2022
  • Project Closes: Jul 2025
  • Contact: Rowan McKeown


The Commission is undertaking a review of the Electricity Distribution Code (Code). The Code sets out consumer protections that apply to the distribution of electricity to customers in South Australia. It includes customer service standards, network reliability standards and a Guaranteed Service Level (GSL) scheme. In practice, the Code applies only to the distribution network operated by SA Power Networks. 

The review will assess the effectiveness of the Code and make changes if needed. It is timed to align with the SA Power Networks revenue determination process. The Australian Energy Regulator (AER) makes a revenue determination for SA Power Networks every five years. The next period is from 1 July 2025 – 30 June 2030. The Commission plans to publish a draft decision on any proposed changes to the Code in January 2023 and a final decision in June 2023. 



Current status is Initiate

  • Initiate
  • Submissions
  • Draft
  • Submissions
  • Final


The Commission is initiating the Electricity Distribution Code (Code) review with an Issues Paper. The Issues Paper seeks input on areas that are likely to result in changes to the Code. These areas are: 

  • Application of the Code. The Code may be amended to apply only to SA Power Networks, to clarify that the Code operates alongside the national framework, as it already does in practice.
  • Distributed energy resources (DER). Duplication or inconsistency between existing Code provisions for the connection of embedded generation units and national and State instruments will be addressed. The Commission’s analysis has shown that other risks to consumers arising from DER in the distribution network are dealt with elsewhere in the State and national frameworks.
  • Minimum network reliability standards. The review will focus on considering customer’s expectations for reliability in Adelaide’s CBD, and how standards will apply to Stand-Alone Power Systems. 
  • Obligations for the timely repair of street lights. The review will consider whether there continues to be a role for the Code to set street light repair obligations, which include an obligation for SA Power Networks to make a Guaranteed Service Level (GSL) payment for delayed repairs. 

The Commission welcomes feedback, discussions and meetings with stakeholders on the questions identified in the Issues Paper, and any other elements of the current regulatory framework, by Friday 3 June 2022. 

The Commission intends to publish a Draft Decision on the Code review in January 2023 and a Final Decision in June 2023. 


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