Update of Water Industry Guideline No 2 – regulatory information requirements – major retailers - Archived

02 Oct 2020

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The Commission has updated the Water Industry Guideline No 2 - Water Regulatory Information Requirements - Major Retailers. Specifically, the Commission has updated the information requirements applicable to major retailers (SA Water) to reflect the outcomes of the final Regulatory Determination to apply to SA Water for the period 1 July 2020 to 30 June 2024 (SAWRD20).

The Guideline reflect the consequential decisions arising from SAWRD20 and the Water Retail Code - Major Retailers made by the Commission for SA Water in June 2020.

A clear message from consumers and stakeholders that emerged through the regulatory determination process was a desire for increased public transparency and accountability on SA Water. As foreshadowed in SAWRD20, the Commission will be consulting, from October2020, on the final form of the monitoring, evaluating and reporting framework. Further consequential amendments to the Guideline may therefore be required to give effect to the decisions arising from that review. 

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