Retailer Energy Productivity Scheme (REPS) Code review 2021

25 Oct 2021

The Commission has released a draft decision and draft REPS Code that propose five changes to the REPS Code to facilitate improved outcomes under, and administration of REPS within, the Government’s policy framework. These changes relate to: 

  • Line of sight between obliged retailers and customers – proposing that an obliged retailer must be identified upfront for REPS activities (ie before they occur).
  • Clarifying fit and proper person obligations – proposing minimum standards for the application of ‘fit and proper’ person assessments by those retailers.
  • Record keeping obligations – proposing that retailers must retain actual possession (and not simply legal control) of all activity records for a period of five years following the completion of an activity. 
  • Provision of information to customers – proposing to clarify that the information statement must be provided at the commencement of the activity.
  • REPS customer co-payments – proposing the existence and amount of any co-payment must be clearly communicated to the customer at the time of booking an activity and those same matters must be clearly set out on the information statement.

In addition, the Commission has taken the opportunity to propose other minor administrative variations to the REPS Code to update terminology, clarify obligations, remove duplication and update outdated references. These amendments are detailed in the draft decision and in the draft REPS Code. 

Stakeholders are invited to provide submissions on this draft decision by Wednesday, 8 December 2021. The Commission welcomes discussions with stakeholders on any of the matters raised in this draft decision or on any related matters.

Following consideration of the issues raised in submissions, the Commission will release its Final Decision in February 2022. The Commission’s regulatory instruments will be amended to reflect the Final Decision and will apply from that time.

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