Retailer Energy Productivity Scheme (REPS) code review - final decision
29 Jun 2022
The Retailer Energy Productivity Scheme Code has been amended to improve consumer protections (primarily through the provision of better information to customers) and clarify retailers’ obligations (with respect to providing appropriate oversight of activity provider behaviour and record keeping requirements).
The new REPS Code will come into effect at the start of the new reporting year on 1 January 2023. This will provide market participants with six months to make any necessary changes to their contractual arrangements, policies and procedures.