Inquiry into regulatory arrangements for small-scale and off-grid water, sewerage and energy services – Final Inquiry Report

13 Jul 2021

The Commission has released the Final Report, which outlines changes to the regulatory framework for small-scale and off-grid water, sewerage and energy services in South Australia. As well as accounting for existing compliance obligations, the changes are designed to place more transparency and emphasis on licensed small-scale networks providing assurance to their customers and the Commission, that the services they provide are sustainable over the medium to longer term.

This will occur through the Commission adopting a verified trust and accountability regulatory approach to small-scale networks, as well as requiring all small-scale network licensees to become members of the Energy and Water Ombudsman (SA) Limited scheme. 

The approach has been informed by submissions to the August 2020 Draft Inquiry Report. It will formally begin 1 July 2022 after an implementation phase. The Commission looks forward to continuing engagement with stakeholders through the implementation phase.

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