Enforcement Policy

11 Aug 2021

The Commission has updated its Enforcement Policy to include new functions. The Enforcement Policy provides guidance on the criteria and processes it uses in determining the type of enforcement action required on a case-by-case basis.

The Commission regulates compliance and enforcement in the industries it regulates, with a suite of associated powers which it uses to ensure that consumers’ long-term interests are protected.

In undertaking its compliance role, the Commission is guided by its legislative objectives in particular the need to protect the long-term interests of South Australian consumers with respect to the price, reliability and quality of essential services.