Our Charter of Consultation and Regulatory Practice (Charter) fulfils a legislative requirement we have under the Essential Services Commission Act to provide guidance on our processes for making price determinations, industry codes or rules and conducting inquiries.
We employ open, transparent and inclusive review processes. The majority of our reviews allow stakeholders to provide submissions on our proposed decisions and to suggest alternatives and improvements at various stages. Stakeholder engagement and expert consultation are central to our process to ensure we maintain and improve our decision-making and ensure genuine impartiality in our determinations and recommendations.
Our responsibilities as South Australia’s independent economic regulator are changing. Once the National Energy Customer Framework is implemented in South Australia, the Australian Energy Regulator (AER) will take over responsibility for the majority of the non-price regulatory functions we currently perform in the energy retail market in South Australia. We have also recently commenced our role as the economic regulator of urban water and sewerage services in South Australia. In this changing environment, we think it is important to demonstrate the importance we place on effective consultation and engagement in our decision-making processes to our new stakeholders in the water and sewerage industries.
We have reviewed our Charter to restructure and simplify the information we currently provide to our stakeholders on our approach to our work.
We are releasing our Draft Charter alongside our Strategic Plan for 2012-2015 and the results of our Stakeholder Survey. We are seeking comments, suggestions and submissions on our Draft Charter to enable us to best meet the needs of our stakeholders.
We ask that submissions be provided by close of business Friday, 10 August 2012.
Publications
Our Charter of Consultation and Regulatory Practice (Charter) fulfils a legislative requirement we have under the Essential Services Commission Act to provide guidance on our processes for making price determinations, industry codes or rules and conducting inquiries.
We employ open, transparent and inclusive review processes. Our public reviews allow stakeholders to provide submissions on our proposed decisions and to suggest alternatives and improvements at various stages. Stakeholder engagement and expert consultation are central to our process to ensure we maintain and improve our decision-making and ensure genuine impartiality in our determinations and recommendations.
We review our Charter every three years to ensure it remains relevant and up to date. We released a Draft Charter alongside our Strategic Plan for 2012-2015 and the results of our Stakeholder Survey in June, seeking comments from stakeholders. We have now completed our review of our Charter and thank those who provided us with feedback through this process.
Our revised Charter reflects recent changes to our responsibilities as South Australia’s independent economic regulator. Once the National Energy Customer Framework is implemented in South Australia, the Australian Energy Regulator (AER) will take over responsibility for the majority of the non-price regulatory functions we currently perform in the energy retail market in South Australia. We have also recently commenced our role as the economic regulator of urban water and sewerage services in South Australia. In this changing environment, we think it is important to demonstrate the importance we place on effective consultation and engagement in our decision-making processes to our new stakeholders in the water and sewerage industries.
Publications
