Regulatory performance reports

Gas cooker

 

Regulatory Performance Reports provide information on performance outcomes for regulated energy businesses in South Australia. This includes the network service/reliability performance of the energy network businesses – SA Power Networks (electricity distribution), ElectraNet (electricity transmission) and Australian Gas Networks (gas distribution), and details of the consumer protection measures and service/reliability performance outcomes of off-grid electricity and Liquefied Petroleum Gas (LPG) providers.

Note that, from 1 February 2013, the principal regulation of South Australia's retail energy market transferred to the Australian Energy Regulator (AER). The AER is responsible for consumer protection and performance monitoring in the electricity and gas retail market (except off-grid networks). Further information can be found by visiting the AER’s website www.aer.gov.au.

Energy business regulatory performance reports 2016-17

Historical performance reports

  • Performance report 2015-16 - fact sheet
  • Performance report 2015-16
  • Performance report 2014-15 - fact sheet
  • Performance report 2014-15