Consumer Information

The Essential Services Commission of SA is the independent economic regulator of essential services in South Australia with the primary objective of protection of the long-term interests of consumers.

Energy information for consumers Water information for consumers


icn-water Release of the Water & Sewerage Pricing Reform Inquiry Draft Report

updated 16/7/14

The Commission has released its draft Inquiry report for public consultation and welcomes comments from all interested parties on the draft findings and recommendations. All submissions will be considered in preparing its Final Report by 31 December 2014.

Comments on the draft Inquiry report are required by 5:00pm, 10 September 2014.

To further assist members of the community to respond to the draft Inquiry report, public forums and meetings with interested parties will be held during the consultation period. Details of the proposed dates and locations are available on the Registration Forum page.

icn-electricity Repeal of Carbon Price: Impact on Minimum Retailer Feed-in Tariff

updated 24/7/14

The Parliament of AustrFeed in Scheme Imagealia has repealed the Clean Energy Act 2011, which abolishes the carbon price, effective from 1 July 2014. The 2014 minimum Retailer Feed-In Tariff (R-FiT) price determination incorporated a mechanism to allow the minimum R-FiT payment amount to be varied in the event of the carbon price being removed.

As this has now occurred, the carbon price component of that minimum R-FiT payment amount will no longer apply from 1 July 2014. From 1 July the minimum R-FiT payment amount will be 6.0 cents/kWh (it was 7.6 cents/kWh for the period that there was a carbon price)

All customers that export energy from qualifying solar photovoltaic (PV) generators are now entitled to receive at least 6.0 cents/kWh from 1 July 2014 until 31 December 2014. The Commission will be conducting a review of the R-FiT to apply from 1 January 2015 in the coming months.

The minimum R-FiT does not mean that electricity retailers are required to set the R-FiT at 6.0 cents/kWh – retailers can, and are encouraged to, offer payments above that amount.

South Australian consumers should compare offers from electricity retailers to ensure they have an energy contract that best suits their needs. The Australian Energy Regulator operates a free energy price comparison service (available online at or by calling 1300 585 165) that allows consumers to compare offers from electricity retailers in South Australia.

All documents associated with the Commission’s review of the 2014 R-FiT may be accessed from the Commission’s website (

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